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Presbyterian Hospital Huntersville Lands Multiple Awards for Excellence

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Tuesday, July 15, 2008

HUNTERSVILLE, N.C. - Presbyterian Hospital Huntersville recently received 26 awards from Professional Research Consultants (PRC), a national healthcare marketing organization that conducts satisfaction surveys for the hospital. The 2008 National Excellence in Healthcare Awards were distributed based on surveys completed by patients, employees and medical staff members during 2007.

For the eighth straight year, the annual PRC National Excellence in Healthcare Awards recognize organizations and individuals rated at the top of the healthcare industry by their patients, employees and staff members in comparison to other clients from a national database with the primary goal of attaining excellence.

PRC honors healthcare organizations with three different levels of awards - Top Performer, 5-Star and 4-Star - depending on how many people rate the facility as "excellent" in a broad range of areas. The Top Performer award indicates that facilities are at or above the 100th percentile for the Overall Quality of Care percent "excellent" score from the national client database. A 5-Star award means that the facility scored within the top ten percent of national healthcare facilities. To qualify for a 4-Star award, a healthcare facility must score within the top 25 percent.

Employee Awards

Based on employee perceptions, Presbyterian Hospital Huntersville received one Top Performer award, nine 5-Star awards and a 4-Star award.

  • Top Performer Award
    • Employee Training & Education
  • 5-Star Award
    • As a Place to Work
    • Communication
    • Employee Empowerment
    • Employee Training & Education
    • Executive Leadership
    • Immediate Supervisor
    • Overall Quality of Patient Care
    • Teamwork Between Departments
    • Teamwork Within Departments
  • 4-Star Award
    • Total Compensation Package

Med-Staff Awards

Presbyterian Hospital Huntersville received 10 medical staff perception awards, one of which was a Top Performer award. Four were in the 5-Star category and four were 4-Star awards.

  • Top Performer Award
    • Laboratory Services
  • 5-Star Award
    • As a Place to Practice Medicine
    • Laboratory Services
    • Medical Records
    • Overall Quality of Care
  • 4-Star Award
    • Administration
    • Emergency Services
    • Nursing Care
    • Pathology Services

Patient Awards

Presbyterian Hospital Huntersville acquired two 5-Star awards based on surveys completed by patients, as well as several other awards received in specific departments.

  • Endoscopy
    • 5-Star Award - Outpatient GI/Endoscopy
  • Med/Surg
    • 5-Star Award - Inpatient Medical Surgery
  • Women's Services
    • 5-Star Award - Inpatient OB/GYN

Presbyterian Public Relations and Marketing
Phone: 704-384-4119