Call Presbyterian Medical Center's Guest Services department:
To locate a patient or visitor, our information desk can assist you in several ways.
Visiting Novant Health Presbyterian Medical Center
Presbyterian Medical Center is open 24-hours a day, seven days a week. We're committed to ensuring the security of all of our patients.
The staff at the information desks inside the main and North Wing lobbies is happy to assist you in locating a patient or a visitor. If you need a patient's room number, a map to find a particular area within the hospital they can assist you. For your convenience, the North Wing lobby information desk is staffed 24 hours a day.
Learn more about how to find Presbyterian Medical Center and where to park »
Calling Presbyterian Medical Center
To locate a patient or a visitor by calling Presbyterian Medical Center, dial 704-384-4000, 24-hours a day, seven days a week.
Sending Patient Mail and Flowers
When sending a patient mail or flowers, please add the patient's name to the corresponding hospital address. The mailroom will locate the patient's room number from the hospital database. Address your mail or flowers to:
Presbyterian Medical Center
200 Hawthorne Lane
Charlotte, NC 28204
Mail received after a patient's discharge will be forwarded to the patient's home.
For your convenience, the Presbyterian Medical Center's Gift Shop can deliver flowers, balloons and gifts to patients admitted in Presbyterian Medical Center. Orders must be placed during the Gift Shop's business hours, and delivery generally takes place within an hour. Learn more about the Presbyterian Medical Center Gift Shop »