Let Us Know How We're Doing

Report a Concern
If you have a question or would like to report a concern, please contact Patient Relations at 704-384-4000 or:
Novant Health wants to hear your opinion. When individuals have any concerns about patient care and safety in the hospital/care setting that have not been addressed, they are encouraged to contact management and representatives of our health system and facilities. We want your feedback because we are committed to providing the best care and service possible. Please contact Novant Health Patient Relations at 704-384-4000 or email us if you have a question or a concern.

If you have any concern that cannot be resolved by Patient Relations, you may contact The Joint Commission. An independent, not-for-profit organization, The Joint Commission accredits and certifies healthcare organizations and programs.