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When an individual or an individual's family member is in crisis, it is sometimes difficult to decide what will be most beneficial for everyone involved. We are here to help by giving you all of the information needed to make those decisions. To learn more about any of the services listed below, or to see if an assessment would be helpful, please call 704-384-4255 in Charlotte or toll-free 800-786-1585.

This level of service is sometimes referred to as "Crisis Stabilization." It is for individuals who are temporarily unable to function and require immediate emergency intervention. Our 23-Hour Observation Program works with the individual and the individual's support system to transition them back into the community. This level of care may be beneficial when the individual's social network is unavailable or unsafe.

Our staff of psychiatric nurses, technicians and therapists make up each individual's care team, which provides both support and education to the client, as well as their families and/or support system. We work with the individual's primary care physician, psychiatrist, psychologist and/or therapist, so that the maximum benefit from the stay is achieved. Our goal is to ensure that the individual's transition back into the community is a smooth one.

Our PHP staff includes therapists and other professionals who work with individuals requiring a less intensive program than the inpatient level. Partial Hospitalization allows the individual to attend the program during the weekday and return home for nights and weekends to practice some of the skills they are learning. Partial Hospitalization can serve as a transition from inpatient to outpatient care and provides an alternative to inpatient care for individuals who meet specific criteria. The program offers structured care in a stable, safe environment, helping increase a patient's ability to deal with problems. While in this program, the individual will be seen by a psychiatrist to help develop a treatment plan that meets the client's needs.

The intensive outpatient program is just what the name implies--"a more intensive level of outpatient services." Presbyterian Behavioral Health's therapists and other professionals manage this program and provide various group and individual therapies in a stable, safe environment. The individual learns coping skills by exploring his or her own environment outside of treatment. This program is less than four hours per day and can be attended for up to five days per week, depending on the treatment plan agreed to by the client and the client's care team.