We want your stay at Novant Health Charlotte Orthopedic Hospital to be as easy and as comfortable as possible.
Before any inpatient or outpatient procedure, you will visit our admitting department. Our team of helpful, knowledgeable registrars can help you complete the necessary forms and answer any questions you have.
Health Insurance Card Checklist
Learn what you should know about your health insurance coverage before you arrive. Read more »
Admitting Department Location and Hours
The admitting department is located in the main lobby of Charlotte Orthopedic Hospital.
Admitting department hours:
- Monday - Friday: 4:30 a.m. - 11 p.m.
- Saturday: 6 a.m. - 2 p.m.
Main lobby hours:
- Monday - Friday: 5 a.m. - 8 p.m.
- Saturday/Sunday: 8 a.m. - 8 p.m.
What Should I Bring?
You may want to bring the following items for your stay:
- Insurance card
- List of current medications .
Don’t forget! When you arrive for surgery, you will be prepped in an area separate from the room you will have if you stay with us as an inpatient after surgery. If you have personal belongings, leave them with loved ones or at home. Bring only personal items, such as glasses, dentures or hearing aids, that you will need during your surgery prep and while you sign your surgical consent. If you have a CPAP machine for sleep apnea, bring it with you when you arrive for surgery prep. Leave your overnight bag, toiletries, cell phones, pillows, etc. with loved ones or in the vehicle that brought you to the hospital.
Bring the following items with you, but leave them in the vehicle until you need them:
- Change of clothes/underwear in small bag
- Personal toiletries
- Cell phone
- Assistive devices, such as a walker.
Should I bring valuables?
Leave all cash and valuables, jewelry (including wedding rings), wallet, extra glasses and/or hearing aids at home.
Will I need to give consent for treatment?
During admission, you will be asked to sign a Conditions of Admission form to grant Charlotte Orthopedic Hospital permission to treat you and to release medical information concerning your treatment to your insurance company.
If you are undergoing surgery or another invasive procedure, you may be asked to sign an additional consent specifically related to your planned surgery or procedure.
Patient Rights and Responsibilities
When you arrive, you will also be made aware of your rights and responsibilities as a patient, as well as our privacy policy.
What happens if I am unable to make my own decisions about the care I would like to receive?
Prior to your hospital admittance, you should complete what is known as an Advance Directive. This legal document will help your doctors and loved ones make important decisions about your health should you be unable to speak for yourself. An Advance Directive is also known by the following terms:
- Durable Power of Attorney for Healthcare (DPAHC)
- Declaration of Physicians (Natural Death Act)
- Medical Orders of Scope of Treatment (MOST)
- Living Will.
Included in an Advance Directive is:
- A written description of the medical care you would or would not want in the future if you are unable to speak for yourself. This description should be based on your wishes and what is important to you.
- The name of someone who will make healthcare decisions for you if you cannot make them for yourself.
If you have an Advance Directive, bring it with you when you come to the hospital and present it to the registrar or nurse working with you prior to your surgery or procedure.
Learn more about Advance Directives »